While we work diligently to design, negotiate, and implement a comprehensive, cost-effective plan, we also maintain a  schedule of on-site meetings to resolve or eliminate most of the administrative burdens clients may face.  Rather than just being their broker, clients come to view us as their benefits department.

We specialize in small businesses, and understand the unique requirements of small business owner and managers.  We use our relationships in the insurance, accounting, HR, and legal communities to maximize clients' resources and minimize the time, effort, and money they spend on benefits and administration.

Design, Negotiation, and Implementation

We start with getting to know our clients, their business, and their expectations.  Once the foundation is laid, we design a comprehensive plan to meet their needs.  We work through the market to find the most cost-effective plans and put each client in the best position to maintain them for the long-term.

After the negotiation, we work with the carriers to implement the plans with minimal disruption.  We review payroll requirements, tax implications, administrative work flow, and employee communication issues to help the client create the best method and timing of implementation.  After the initial enrollment, we provide follow-up administrative services to ensure a smooth transition.

On-Site Administrative Support

The initial enrollment is only the beginning of our support service.  Thereafter, we set up  on-site visits as needed (and desired) to handle the following:

Enrollment of New Enrollees
Resolution of Participant Issues
Resolution of Billing and Invoice Issues
Coordination of Payroll and HR Issues
Employee Communications
  &   Any Other Benefit Administration Issues That Arise!

Technical Consulting

Through our experience, resources, and expertise, we can provide a wealth of technical consulting in the following areas:

Self-Funded Benefit Plans
COBRA and HIPAA Compliance and Administration
Resolution of IRS, DOL, and Other Regulatory issues
Accounting and Payroll Issues

In the event we do not have the expertise in-house, we have relationships with accountants and benefits attorneys to help us provide the most complete and timely solutions for clients' technical issues.

Again, our services are designed with the client in mind. We're all about becoming a valued member of the team!